Back to the range.

Try the original sign-in method: email, Google, or Apple where available. Apple’s private relay address may differ from your usual email. For an email account, use “Forgot password?” on the sign-in screen. Don’t create another account to recover an existing one.

If you played as a guest, keep the original app installed: guest progress stays on that device. Contact us before deleting app data or reinstalling.

Check that the store completed the purchase, connect to the internet, and reopen Plinking Range using the account you used to buy the item. If it stays locked, email the item name, account email, device model, and order reference. Remove payment details from any receipt screenshot.

For an Apple purchase refund, use Apple’s purchase support. Deleting your Plinking Range account does not automatically refund purchases.

Use a signed-in account, save a gamer tag, and enable public leaderboard participation in your profile. Submit an eligible challenge or Zombies result when the round ends. Practice results don’t go to the leaderboards.

If a submission is missing, send the challenge, level, approximate time, gamer tag, and result screenshot.

Open their profile from the leaderboard, choose Report, and select a reason. Use Block to hide their profile and scores on this device. If your testing build has no Report button, or you need to appeal a moderation decision, email the gamer tag and a description. Include a screenshot if possible and leave out unrelated personal information.

Community rules · Email a player report

You can delete your account in Profile → Account settings → Delete account. You can also request deletion or ask about your data by email without reinstalling the app.

Account deletion instructions · Privacy choices